SHIPPING & RETURNS
Please note that these are approximate dates and generally your order will arrive well within the estimated delivery date but this cannot be guaranteed- especially during these crazy Corona Coaster times!
Clothing orders under £150- £5 (Royal Mail in approximately 2 – 3 days)
Clothing orders over £150- Free (Royal Mail in approximately 2 – 3 days)
Special Delivery with tracking is available on request at extra cost.
International Economy- £12 (Royal Mail in approximately 7 – 12 days)
International Express- £18 (Royal Mail in approximately 2 – 3 days)
If you require a rush order outside of the UK, I may be able to ship your order via faster Courier. This can cost between £30 to £70 depending on location and the size of the order. Please contact me if you would like to discuss this option. Please also note that this option is dependent on how busy current dispatch timeframes are.
Please be aware that I am not responsible for any customs, VAT or tax charges billed to overseas customers should payment be required before receiving the parcel.
Return & Exchange Policy
You may return your item within 30 days of delivery for a full refund (minus postage costs). Please send the item back, unworn and in its original condition and original packaging. Please send the item back by a trackable method (where possible) to ensure it reaches me safely. If you are sending the item back from overseas, you MUST mark the parcel as a RETURN to ensure that charges are not incurred. Should there be any charges, these will be taken from the refund total due back to you.
You should expect to receive your refund within 5 working days of me receiving your package, however, in many cases you will receive a refund more quickly.
If you have ordered a specific custom design, you will not be entitled to a refund unless there is a fault. However, in some circumstances we may be flexible on this subject- dependent on what I'm currently stocking.